As a consumer, you have a cooling-off period of 14 days during which you can withdraw from your purchase when shopping at jbj-clothing.

This withdrawal period expires 14 days after the day you received the goods, or when you physically receive the last item if it concerns an agreement for several different items ordered in a single order and delivered individually.

• You must notify us within 14 days that you wish to withdraw from the purchase. You can notify us by email to: jbjclothing@gmail.com You will then receive information on how to purchase a return label directly through us.

In your message, you must clearly state that you wish to exercise your right to withdraw from the purchase. You will then receive a series of information where you can subsequently obtain a return label.

• If you wish to withdraw from the purchase, you must send your order back to us without undue delay and no later than 14 days after your purchase.

• You must cover the direct costs of returning the item. You are responsible for the item until it reaches us.

• You cannot withdraw from the purchase by simply refusing to receive the goods without also notifying us of this.

• The costs associated with returning the item are the responsibility of the buyer. We recommend sending the products back with track and trace so that they can be tracked until they have been delivered.

The item you return must be in the same condition as when you received it. This means that the item is still in its original packaging and with the label intact. If this is not observed, we reserve the right to deduct at least DKK 50 per item that does not meet these requirements from the order.

(IMPORTANT) So that we can keep track of it, you must include your order number on a note that you put in the package with the products.

We recommend that you send your order back through us with Dao. If you do not wish to do this, we recommend using Postnord or Bring.

The item must be sent to:

JBJ clothing
Gamle kongevej 54a
6200, Aabenraa

jbjclothing1@gmail.com

‼️IMPORTANT‼️ ONLY this address - If the package is sent to a parcel shop, your return will not be processed and you will not receive your money back.

*A confirmation will not be sent when we receive a return package. The confirmation will only be sent once the package and order have been processed.

Standard withdrawal form

(This form is only to be completed and returned if you wish to withdraw from the purchase)

To:

JBJ clothing
Gamle kongevej 54a
6200, Aabenraa

jbjclothing1@gmail.com

I hereby announce that I wish to withdraw from the purchase in connection with my purchase agreement for the following goods/services:

Order it:________________________

Received on: _______________

Consumer's name:______________________

Consumer's address: _______________________

Consumer's signature:___________________

Date: _________________

(only if the form content is sent on paper) - not necessary if you send us an email, but always remember to include your order number in the return package!